Tekglen isn't a chatbot. It's an HR intelligence platform that learns from every interaction, surfaces hidden patterns, and transforms reactive HR into proactive strategy.
Hybrid ML + rule-based routing with 0.94 average confidence. Automatically classifies employee queries into 15+ intent categories including PTO, benefits, profile, policy, and org structure.
Policy documents ingested from shared drives, chunked (800 tokens, 100 overlap), embedded, and stored in ChromaDB. Semantic search with metadata filtering ensures relevant, cited responses.
Live sync with Workday RaaS (Reports as a Service). Scheduled jobs (6hr intervals) pull employee profiles, org structure, PTO balances, and benefits into PostgreSQL for instant queries.
Domain-specific agents (Benefits, PTO, Profile, Policy, Org Structure) handle queries with specialized logic. Each agent accesses appropriate context (RAG, ERP, or both) for accurate responses.
True enterprise isolation: per-tenant configs, RAG collections, audit logs, and ERP credentials. Middleware-enforced tenant boundaries with OIDC auth and Azure Entra ID tenant binding.
Async audit logging captures every interaction, actor, resource, and outcome. Alert detection for brute-force attempts, bulk exports, and unauthorized access patterns.
Production-ready architecture with horizontal scaling, connection pooling, and async job processing.
Tekglen is actively developed with design partner input. Here's where we're heading in the next 6-12 months.
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